Thursday, March 26, 2009

Kristy's questions and anwers

Closed questions;
1. How do you save a document to a USB memory stick in word office?
Open office button then go to save as and then click on word 97 – 2003 document, scroll to E: drive and then save.
2. What’s the class blog webpage address?
http://vetyear11businessadministrationatvu.blogspot.com/
3. Name 3 forms of communication.
Telephone, fax, e-mail.
4. How often should you take a break from being at a computer, and what should you do? Every half an hour.
5. What is business communication?
Non verbal, verbal and written ways to send and receive a message and to get feedback that a message is understood.
6. What are the 8 home keys on the QWERTY keyboard?
ASDF JKL;
7. How should you answer a phone call in a business place?
Hello, Business name, my name is ____ , how may I help you?
8. What details should you gather when you’re taking business messages?
Name, number, what company, message details, who the message is going to.
9. What is the purpose of Work Safety?
Too protect the safety of the employees, also to prevent injuries in the work place.

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